How to Buy / What to Expect
Get ready for premium coffee machines at the best prices in Australia, along with personalised service that only a small business can provide. Great service means help with choosing the best machine for your home, along with the support you need to make the most of your home barista experience. This includes first class (and limitless) after sales support.
If you are in Melbourne you can Book a Shop Visit (1 Keys Street, Beaumaris) for a retail experience unlike any other. This is what to expect:
Firstly, I will make you a coffee to demonstrate my home barista workflow.
Next I will show you my Italian coffee machines, coffee grinders and accessories.
My shop is packed with coffee machines and coffee grinders, including all of my Recommended Machines and Recommended Grinders
There is no pressure to buy on the day but if I have what you are looking for and if you are ready to go ahead with your purchase you can.
If you buy an Italian coffee machine I will always be happy to help you out with discounted Extras
If you buy a coffee machine or a coffee grinder we will move onto Free Training (usually $80) which includes:
Tuning in your new coffee grinder
Getting familiar with my Home Barista Workflows
When you leave you leave with the gear and the skills that you need to make café quality coffee at your home.
You will also get an Espresso Workflow Wallchart and a Home Barista Certificate.
When you leave the shop you will not be left on your own. I will be here with limitless support for you as you enjoy your coffee journey. When you need hands-on support you can rely on a network of authorised technicians covering every capital city as well as many regional centres. Local customers get first class support from Giovanni, Melbourne’s best coffee machine technician.
If you are unable to visit my shop you can Book a Phone Consultation. I will help you to choose the best coffee machine for your home, I will organise Free Shipping, and I will support you with my online guides. And yes, you can do it. I have never failed anyone in their quest to become a home barista.
Before you book a shop visit or a phone consultation it’s a good idea to learn as much as you can. Click on the first link below to learn How to Prepare or jump to the next link below to Make a Booking