Support
Problems are rare, but problems do pop up from time to time. That’s the nature of machinery. But have no fear as I am here to get your coffee problems sorted out. Support starts with my guides so before requesting support read through my Troubleshooting FAQs
If you still have a problem then complete the form below. I will then get back to you quickly with next steps. If I have an idea for a quick fix I will guide you. If I don’t have the answer I will organise support from a technician.
For some brands the technical support is provided directly by the Australian distributors. For other brands I will connect you to your closest authorised technician from my network which covers every capital city as well as many regional centres. Local customers get first class support from Giovanni, Melbourne’s best coffee machine technician.
Support Form